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Compare link campaigns or a shared AI inbox

ReplyRush vs Chatrace

ReplyRush fits triggered Instagram and Facebook replies.

Chatrace combines AI conversations, an inbox your team can use and customer records.

Choose Chatrace when people need answers and team help beyond a fixed link.

Pratiiek Mor

Written by

Pratiiek Mor

Shubham Chugh

Reviewed by

Shubham Chugh

Updated October 8, 2026

See the differencesCompare the priceAlso consider WinkSend

Which should you choose?

Choose ReplyRush if…

You need comment and Story campaigns with set replies.

Choose Chatrace if…

You need AI answers and a team inbox.

Staff must be able to take over a chat.

Built by us

Also consider WinkSend

Send your Instagram link when someone comments or messages you.

  • Ask people to follow before you send the link.
  • Use the same reply across your posts.
  • Start free. No card or UPI needed.
Try WinkSend freeSee all plans

WinkSend plans

  • Free: ₹0 / $01,000 runs a month. 3 active automations.
  • Creator: ₹499 / $9.99 a monthAdd follow-up messages.
  • Professional: ₹1,299 / $19.99 a monthCollect emails and phone numbers.

A run is one comment or message that starts a reply. Paid plans have unlimited runs. Instagram’s rules still apply.

Need more from ReplyRush or Chatrace? Check those features before switching.

Compare what matters

A DM is a private message. Check these steps and limits for your own campaign.

Swipe to see both tools.

Features and limits for ReplyRush and Chatrace
What you needReplyRushChatrace
Main useInstagram and Facebook repliesMulti-channel AI messaging
How replies workPost, Reel and Story replies; future-post options; follow-ups on LiteAI conversations, human takeover and a shared inbox
Where it worksInstagram and FacebookSeveral messaging channels; confirm the channels your team uses
Follow checks and leadsFollower checks and email collection on Lite, not FreeCustomer records, pipelines and AI-led conversations
Free plan or trial1,500 DMs/month; one Instagram and one Facebook accountNo ongoing free allowance verified; check trial terms
How usage is countedDMs/month; paid price billed monthlyContacts per account; larger volumes require a quote

Compare the full bill

Check the currency and when you pay. A price shown per month may need a full yearly or quarterly payment.

ReplyRush plans

  • Free: 1,500 DMs/month
  • Lite: $10 or ₹900/month

DMs/month; paid price billed monthly

ReplyRush plan details

Chatrace plans

  • From $39/month for up to 3,000 contacts

Contacts per account; larger volumes require a quote

Chatrace plan details

Example: compare the bill for your campaign

These examples use published prices.

Confirm tax, region and renewal at checkout.

  • ReplyRush: Lite: $10 or ₹900/month, with 7,500 total DMs/month.

    Twelve payments total $120 or ₹10,800 in the chosen currency.

    Higher volume needs another plan.

  • Chatrace: $39/month for up to 3,000 contacts per account.

    Twelve payments total $468 before tax or extras.

    Larger contact counts need a quote.

  • For 2,000 people who each get four messages, the rough workload is 8,000 DMs but 2,000 contacts.

    Compare each vendor’s counting rules and needed plan.

Example: a link request becomes a support chat

A person asks for a price link, then asks whether the product fits their needs.

  • ReplyRush fits a prepared campaign reply.

    Check the link, follower step and Lite allowance.

  • Chatrace lists AI conversations and human takeover.

    Test an open question with your own product details.

  • Give the AI a question it cannot answer.

    Check whether a person can take over with the conversation intact.

  • Check the customer record after the chat.

    Counting contacts does not show how well a reply solves the question.

What should you keep before switching?

  • Keep ReplyRush when the job ends after sending the promised link.

  • Keep Chatrace when open questions, shared records and passing the chat to staff are needed.

  • Save customer fields and handoff rules before moving.

    Keep a working support inbox while testing campaign replies.

Questions before you choose

Is Chatrace just a more expensive DM tool?

Its published plan also includes AI conversations, an inbox your team can use and customer records.

Compare those jobs rather than the reply price alone.

Can I test Chatrace without a yearly commitment?

Its pricing page advertises a seven-day trial without a card.

Confirm the next bill and contact tier before continuing.